Terms & Conditions
1. Scope of Application
These conditions apply to all orders in our online shop.
2. Contract Parties, Conclusion of Contract
This purchase contract comes into effect with Rowing in Motion Pty Ltd.
The display of products in our online shop is not a legally binding offer but a nonbinding online catalog. You can put products into your virtual shopping cart without obligation and correct any data entered at any time using the supplied tools in the order-flow before placing an order.
By clicking the order button (titled “Buy now” or similar) you submits a binding offer to conclude a purchase contract about the goods contained in your shopping cart. Confirmation of receipt of your order follows within reasonable time after your order submission using an automated email stating acceptance of your order. With this email the contract shall be concluded.
A binding contract can also be concluded in the following ways:
- When you chose payment via credit card, the contract is concluded at the time your credit card is charged
- When you chose payment via PayPal, the contract is concluded at the time of confirmation of your payment instruction to PayPal
We do not save the contract text relating to your order.
3. Terms of delivery
In addition to the price of the products you will have to pay shipping cost. Shipping costs are detailed in our offers.
We only offer delivery via shipping. Personal collection of goods is unfortunately not possible.
You can pay in our shop via one of the following ways.
We will send you our bank details in your order confirmation. We will ship your goods after we have received your payment. Bank transfer is only possible in € to a german bank account. You have to bear all costs related to currency exchange and transaction fees.
Your credit card will be charged at when the order is confirmed.
You can pay the invoice amount via the online service PayPal. You will need a PayPal account or have to register for one, and confirm the payment using your credentials. It may be possible in some cases to pay via PayPal without a PayPal account. Please refer to the instructions at the checkout page for further details.
5. Reservation of Title
All goods remain in our sole property until payment is received in full.
6. Transport Damages
Please check goods for obvious shipping damages when delivered. Should you notice any damages, please file a complaint with the shipping agent and contact us as soon as possible. This will help us make any claims against transport insurance and the shipping company. Your statutory claims and rights remain unaffected.
7. Guarantee, Warranty
Unless expressly agreed otherwise, the statutory laws of Australia apply to guarantee and warranty. Please also refer to our return and repair policy below.
Returns and Repairs
If an item you purchased with us develops a fault, please contact us at firstname.lastname@example.org to troubleshoot to see if it can be fixed without being returned. Troubleshooting tips:
- Check the item’s instruction manual for a troubleshooting section
- Check for visible marks which may suggest the item has been damaged
- Where applicable, ensure you have the latest drivers & software downloaded for hardware
- If an item works on batteries, ensure they are charged
- Remember not to use excessive force, or open items to try and repair them yourself. You will invalidate your warranty.
An item may be repaired or exchanged for an equivalent item at our sole discretion.